If I don't find the answer to my question here, how can I find help?
If you can't find the answer to your question here, please contact Gundaa Saab. You can email him on info@sacredonion.com. Most enquiries are responded to within 1 day, we aim to respond to all enquiries within 48 hours.
Why does Sacred Onion not have a telephone service?
We don't have a telephone
Is it safe to give my credit/debit card details online?
Your order and transaction details are encrypted using 128-bit SSL (Secure Socket Layer) technology, thus ensuring that they are transmitted safe and securely across the Internet. The shopping basket used by the Sacred Onion is provided by PayPal, click here for further information.
Can I shop at Sacred Onion without logging in or registering with PayPal?
Yes you can. On the payment page, there is a continue button link on the left hand side opposite the login prompt under the credit card logos. At Sacred Onion we endeavour to make the online shopping experience as simple and user-friendly as possible.
My order is for someone else, can I send a personalised message with my order?
Yes. All products can be dispatched to someone else with your personal message. When you purchase a product you will be prompted for your personal message. This is part of the shopping process on the website.
Will you post my certificate to my area?
We post to every country in the world with a posting service. If you choose to have your certificate delivered as well as emailed the following rates apply
- UK (Registered) + £2.99
- Rest of the World + £2.99
If you are purchasing multiple items, please use the email only option for all the items and specify that you are wanting in them to be posted in the more information section when checking out. We will then contact you regarding the postage costs. Goats pubes and USB Potatos are always sent seperately. Thank you very kindly please
